Terms of Use

Welcome to Cloudnine Club. By accessing our website and booking a workshop, you agree to the following Terms of Use, which are designed to ensure transparency and fairness.

1. Booking & Payment

A workshop reservation is confirmed only after full payment has been successfully processed through the secure Viva Payments system. Unpaid bookings are not considered valid.

2. Refund Policy

We appreciate that sometimes circumstances change. You may cancel your booking and request a full refund up to 24 hours prior to the scheduled workshop. To complete a cancellation, please contact us first by telephone at +30 210 724 1071.

Once the cancellation is confirmed, your refund will be processed through the same payment method as the original transaction.

Cancellations made less than 24 hours before the workshop start time are non-refundable.